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Privacy policy

Toplas nv places great importance on the protection of your personal data and processes it in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”).

This privacy statement explains which personal data we process when you use our website and the investor portal, for what purposes we do this and what rights you have.

1. Who is responsible for your personal data?

The controller is:

Toplas nv
Nameless Company
Industrial estate Canal North 1437
3960 Bree
Belgium

KBO: 0434.741.825
VAT: BE0434.741.825
RPR: Tongeren

Tel.: +32 (0)89 46 74 50
Email: info@toplas.be

Toplas nv is responsible for the processing of personal data as described in this privacy statement.

2. What personal data do we process?

Depending on your relationship with Toplas nv, we may process the following personal data, among others:

Identification and contact details, such as your name, email address, phone number and address.

Account details, such as your username, email address and data necessary to grant access to the investor portal.

Authentication and security data, such as login times, IP address and technical data necessary to ensure the security of our systems and accounts.

Investor data, such as information related to your status as an investor, your relationship with a fund or investment, and communications conducted in that context.

Technical details, such as browser data, device data, IP address and other technical information that can be processed automatically when you visit our website.

Communication data, This includes information that you provide yourself when you contact us.

We ask you not to provide any personal data that is not necessary for the purpose of your communication with us.

3. For what purposes do we process personal data?

We may process your personal data for the following purposes, among others:

  • managing our relationship with investors and other business contacts;
  • creating, managing and securing access to the investor portal;
  • making investment documentation and other information available through the investor portal;
  • answering questions and other communications;
  • the execution of administrative and operational processes;
  • compliance with legal, regulatory and compliance obligations;
  • the prevention and detection of fraud, abuse and security incidents;
  • securing, maintaining and improving our website and IT systems.

4. Legal grounds for processing

Depending on the specific processing, we rely on one or more of the following legal grounds.

Execution of an agreement
When processing is necessary to perform an agreement with you or to take steps at your request before entering into an agreement.

Legal obligation
When Toplas nv must process personal data to comply with legal or regulatory obligations.

Legitimate interest
When processing is necessary for our legitimate interests, such as securing our systems, managing our business operations and maintaining business relationships, to the extent that your interests or fundamental rights do not outweigh them.

Consent
When we base our processing on your consent for a specific purpose. In that case, you can withdraw your consent at any time.

5. Investor portal

Certain information and documents are only made available via a secure investor portal.

Access to this portal is personal and must not be shared with unauthorized third parties. We may process data about the use of the portal for security purposes, access management, and to protect confidential information.

Documents made available through the investor portal may contain confidential information and are intended solely for authorized users.

6. With whom do we share personal data?

Toplas nv may share personal data with third parties when this is necessary for the purposes described above.

These can include:

  • IT and hosting providers;
  • security and infrastructure providers;
  • professional advisors, such as lawyers, accountants and consultants;
  • financial, administrative or compliance service providers;
  • government agencies, regulators or other competent authorities when we are legally obliged to do so.

Toplas nv does not sell your personal data.

When we engage external service providers to process personal data on our behalf, we ensure that appropriate contractual, organizational, and technical safeguards are in place where necessary.

7. International transfer of personal data

Some service providers may process personal data outside the European Economic Area (“EEA”).

When personal data is transferred to a country for which no adequacy decision of the European Commission applies, we ensure, where required, appropriate safeguards, for example by using standard contractual clauses approved by the European Commission.

8. How long do we keep personal data?

We do not store personal data for longer than is necessary for the purpose for which they were collected, unless a longer retention period is required or justified by law.

The specific retention period may depend on, among other things:

  • the duration of our business or contractual relationship;
  • legal and fiscal retention obligations;
  • compliance obligations;
  • Possible legal disputes;
  • security requirements.

Account data for the investor portal can be retained for as long as access to the portal is necessary and for an appropriate period thereafter when this is required for administrative, security or legal obligations.

9. Security

Toplas nv takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or destruction.

Access to the investor portal and the documents contained therein is restricted to authorized users.

Although we take appropriate security measures, no electronic system or data transmission can be guaranteed to be absolutely secure.

10. Cookies and similar technologies

Our website may use cookies and similar technologies that are necessary for the proper functioning and security of the website and the investor portal.

If non-essential cookies are used, for example for analytical or marketing purposes, additional information will be provided and, where required by law, prior consent will be sought.

11. Your rights

Under the GDPR, you have, under the applicable conditions, among other things the right to:

  • request access to your personal data;
  • have incorrect or incomplete personal data corrected;
  • request the removal of your personal data;
  • request the restriction of processing;
  • object to certain processing;
  • to receive your personal data in a structured and commonly used format when the right to data portability applies;
  • You can withdraw your consent at any time when processing is based on consent.

You can submit a request regarding your personal data to:

info@toplas.be

We may ask you to confirm your identity before we act on your request.

12. Complaints

If you believe that your personal data is not being processed correctly, you can initially contact Toplas nv via info@toplas.be.

You also have the right to file a complaint with the competent supervisory authority. In Belgium, this is the Data Protection Authority.

13. Links to third-party websites

Our website may contain links to third-party websites.

Toplas nv is not responsible for the privacy policies, security or content of third-party websites. We recommend that you consult the privacy policy of such websites separately.

14. Changes to this privacy statement

Toplas nv may modify this privacy statement from time to time, for example when our services, website, technical infrastructure or legal obligations change.

The most recent version is always made available via our website.

15. Contact

For questions about this privacy statement or the processing of your personal data, please contact:

Toplas nv
Industrial estate Canal North 1437
3960 Bree
Belgium

KBO: 0434.741.825
VAT: BE0434.741.825
RPR: Tongeren

Tel.: +32 (0)89 46 74 50
Email: info@toplas.be